What we collect, and why

We keep your email address, and your name and country if you give them. You are not sent anything until you click the link in the confirmation email — if you never click it, you never hear from us and the record simply sits unused.

Every letter carries an unsubscribe link. Using it stops the letters at once. We keep a note that the address unsubscribed, precisely so nobody adds it back by mistake.

If an address bounces or a message is reported as spam, we stop sending to it automatically and do not try again.

The join form asks for your name, email address, WhatsApp number, city and region, and anything you choose to write. We use it to send you the community link and to know roughly where the network is growing.

Joining the network does not subscribe you to the newsletter. They are separate, and consent to one is not consent to the other.

The contact form sends your name, email address and message to the ministry inbox as an ordinary email. Nothing is stored on this website — that email is the only copy, and it is kept for as long as the correspondence is useful.

Refuge is built to know as little about you as possible. It asks for no name, no email address and no account. You choose a passphrase; we issue a case code; the two together are the only way back to your report.

The report itself is encrypted where it is stored. It never appears in a list, a page title, a web address or a log. Checking a case returns only its status, never the report, so someone who obtains your code and passphrase still learns nothing about what you said.

When a member of the team opens a report, that is recorded — who opened it and when. We cannot recover your passphrase, and neither can anyone else.

This site sets no advertising or analytics cookies and does not track you across other websites. Videos are embedded through YouTube’s no-cookie player, which still means YouTube receives a request when a video loads.

Our email is sent through Resend, so addresses we write to pass through them. The site and its database run on servers we rent. We do not sell or trade anything collected here.

Write to eternityawarenessnetwork@gmail.com and say what you would like removed. For the newsletter, the unsubscribe link at the foot of any letter is quicker.

Refuge reports are the exception: without your case code and passphrase we cannot find your report to remove it, because there is nothing linking it to you. That is the point of how it is built.